FAQ
Ordering, payment options, shipping, returns and caring for your handmade piece.
Ordering & customization
How do I place an order?
Shop pictured blankets, scarves, stockings, or seasonal snowmen. Choose the available options, add your selections to the cart and review shipping before paying through Stripe. Use Custom Orders to design a blanket, scarf or stocking.
Are pictured blankets already made?
Our pictured designs are examples of blankets we have made before. Each blanket is handmade to order for you; the photos do not mean an item is ready to ship.
What do your items cost?
Blankets start at $45.00. Scarves are $40.00 for adults and $30.00 for kids. Stockings start at $20.00. Seasonal snowmen are Small $15.00, Medium $25.00, Large $35.00. Your cart shows the total for your selections before payment.
Which blanket sizes do you offer?
20 × 20 inches — $45
20 × 30 inches — $55
30 × 40 inches — $70
40 × 60 inches — $95
50 × 60 inches — $115
60 × 60 inches — $135
60 × 80 inches — $175
80 × 80 inches — $235
80 × 100 inches — $295
Dimensions are approximate because handmade yarn pieces naturally stretch. Photos show the design, not the size you will receive.
How many yarn colors are included?
Pictured blanket designs include all colors shown. Custom Solid Color blankets use exactly 1 yarn color. Solid Center + Border allows 1 center color and an optional second border color, maximum 2 colors total. Every Other Row, Thick Rows, Large Checkered and Small Checkered require at least 2 different colors and allow up to 8 total. The first 2 colors are included; each color after 2 adds $5–$35 depending on blanket size (20 × 20 / 20 × 30: $5; 30 × 40: $10; 40 × 60: $15; 50 × 60 / 60 × 60: $20; 60 × 80: $25; 80 × 80: $30; 80 × 100: $35). For a thick border, you may request a color. Custom scarves include the first two colors, with $5 for each additional color. Select your colors in the custom builder.
What blanket borders can I choose?
The top and bottom braid is included. An all-around braid is $10.00 extra. A thick border with a braided finish is $20.00 extra. We choose a coordinating color for pictured blankets. When ordering a custom blanket, you can request a color for the thick border.
What stocking options are available?
Small starts at $20; Medium starts at $25; Large starts at $30; X-Large starts at $35. Choose a stocking color with a white cuff. A name or initial adds $5 per stocking.
What sizes are available for scarves?
Scarves come in adult and kids sizes and are single-layer. Measurements may vary slightly because each scarf is handmade.
Can I choose my snowman’s colors?
Yes. During the season, choose Small, Medium or Large, then use the separate scarf and beanie swatch dropdowns to match or mix colors. Each snowman beanie comes with a fluffy white faux-fur pom-pom.
Will my item look exactly like the photo?
Each piece is handmade. Loop sizes, stitch tension, dimensions, and color placement may vary slightly from the photos. Chunky yarn creates a thick, cozy texture. Edges and stripes may vary slightly and may not be perfectly straight—part of each piece’s handmade character. Yarn dye lots and screen settings can also affect how colors appear.
Can I review my choices before paying?
Yes. The shopping bag shows your item details, quantities and shipping total. Pictured products include their catalog photos. Custom orders list the selected colors and other choices.
Can I change my order after paying?
Please use our contact form as soon as possible with your order number. Changes are not guaranteed once materials have been selected or work has started. Check your size, colors, personalization and shipping address carefully before paying.
Does this site measure visits?
We use first-party analytics to understand page popularity, traffic sources and checkout activity. A temporary browser-tab session identifier helps estimate visits. Analytics records do not include names, email addresses, IP addresses, query strings or full referring URLs. Records are retained for up to 90 days, and browser Do Not Track and Global Privacy Control signals are respected. Necessary checkout and order records are separate.
Payment options
What payment options do you accept?
Pay securely through Stripe with a credit card or an available wallet such as Apple Pay, Google Pay or Link. Wallet availability depends on your device, browser and checkout eligibility. Payment is required before we begin your order.
Can I buy now and pay later?
Buy now, pay later options include Affirm, Afterpay, Klarna and Sunbit when available for your order. Eligibility and terms vary by provider. Stripe Checkout shows the payment options available for your purchase.
Shipping & order updates
When will my order ship?
USPS Standard orders ship in 3–7 business days. USPS Expedited orders ship in 1–3 days. Carrier delivery time follows.
What does expedited shipping include?
USPS Expedited adds a $29.95 rush fee to the ZIP-based USPS postage quote. The cart shows the combined shipping total. We ship your order in 1–3 days, followed by USPS delivery time.
How much is USPS shipping?
Enter your ZIP code in your shopping bag to calculate USPS postage based on your items, packed weights, and package sizes. Some packaging measurements are estimates. Multiple items are quoted as separate packages. We compare USPS Ground Advantage, Priority Mail, and Priority Mail Express using your own-box package size, plus Priority Mail Large Flat Rate where the item is designated to fit that box. You choose Flat Rate, Priority, Ground, or Express from the available ZIP-based quotes. A service is offered when it is available for every package in your order. Express postage is separate from optional rush production. Ground Advantage requires your own packaging, not USPS Priority Mail boxes. Each shipping option includes $1 packing and handling for scarf- and beanie-only orders, or $2 for other orders. Your quoted shipping charge and full total appear before payment. Quotes last 15 minutes.
Where do you ship? Is pickup available?
We ship within the United States through USPS. Local pickup and international shipping are not currently offered.
How will I know the progress of my order?
After verified payment, we email an order confirmation. We send further updates when your order is started, packaged, shipped and marked delivered. Use a valid email address at checkout and check your spam folder if an update is missing.
Where do I find my tracking number?
Your shipping email includes the tracking number and a link to track your package with USPS. The first scan may take time to appear.
Can you guarantee arrival by Christmas or another date?
No specific arrival date is guaranteed. Please order early and allow for holiday carrier transit times. If you have a deadline, ask through our contact form before ordering.
What if tracking is delayed or says delivered but I cannot find the package?
Check the tracking details, delivery location, household members and neighbors, and contact the carrier for help locating it. You can also use our contact form with your order number and tracking information so we can review the issue.
Returns & order concerns
Do you accept returns or exchanges?
All sales are final. We do not accept returns or exchanges because each item is handmade to order for the customer. This includes changes of mind, size or color choices, personalized items and expected handmade variations. Please review every selection before purchasing. This policy does not limit rights or remedies required by applicable law.
What if my order arrives damaged or is incorrect?
Please use our contact form promptly with your order number and a description of the problem. Keep the item and packaging, and retain clear photos of both in case they are needed. We will review the issue and work with you on an appropriate resolution. Please contact us before sending anything back.
What should I check before ordering?
Confirm your design, approximate dimensions, yarn colors, quantity, spelling for personalization, email and complete shipping address. Review the total, shipping option and all-sales-final policy before paying.
Care & washing
How should I clean my handmade chunky yarn item?
Follow the care instructions supplied with your item first, as yarns can differ. For gentle routine care, spot clean when possible. For blankets, scarves, stockings and plain beanies that need a full wash, hand wash separately in cold water with a small amount of mild detergent. Gently press the water through the yarn; do not scrub, twist, wring or pull the loops. Rinse gently in cold water.
Can I use a washing machine?
Use cold hand washing unless the care instructions supplied with your specific item explicitly allow machine washing. Machine agitation and spin cycles can distort handmade loops or stretch the blanket.
How do I dry my item?
Gently press out excess water without wringing. Support the whole piece when lifting it while wet. Lay it on clean towels, gently reshape it and allow it to air dry flat completely. Replace damp towels as needed. Do not hang it while wet or tumble dry unless its own care instructions specifically allow it.
How do I clean a snowman or a beanie with a faux-fur pom-pom?
Spot clean gently with a damp cloth and let it air dry. Avoid soaking the snowman or the faux-fur pom-pom. Follow the care instructions supplied with your item.
Can I use bleach, heat or an iron?
Avoid bleach, ironing and direct heat. Use cool water and gentle air drying unless the care instructions for your specific yarn say otherwise.
How do I prevent stretching or snagged loops?
Handle gently, avoid pulling individual loops and keep sharp objects, jewelry and pet claws from catching the yarn. Fold rather than hang for storage. Do not cut a loose loop or yarn end; contact us for guidance if something catches or unravels.
What if I am unsure how to care for my item?
Use our contact form with your order number before washing. We can help identify the care instructions for the yarn used in your piece.
Still need help? Send us a message →
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